CLIENTS
Complete details like address, phone, fax, e-mail etc.
Work-to-be-done schedule and plan
Marketing schedule and plan
Client history (Installation, Work Done visits etc.)
Phone calls received, complaint registration
Important dates like purchase date, AMC due, birth/marriage date etc.
EMPLOYEES
Complete details like address, phone, imp dates
Work schedule for the day/week/month
Actions taken during the day
Conveyance and other expenses
Monthly conveyance bills
PRODUCTS
Product details
Product-wise client list
product-wise work-to-be-done or work-done
CATEGORIES
User defined categories for Clients, Products, Employee, Work-to-be-done etc.
All reports available category-wise. For example URGENT work-to-be-done, IMPORTANT client,
CORPORATE client, ROUTINE call, REPLY-BACK call etc.
SPECIAL FEATURES
Inward/outward of post, documents, material, items etc. can be maintained
Mailers and labels
Highly secure, Netware ready
User rights can be defined by Supervisor
Predefined message texts
Users-defined screen colours
Highly flexible reports |