Canteen and Cafeteria in an organization are not merely food outlets, they are anti-monotony mechanisms in the corporate world. Food, friends and fun can boost up team sprit and help in overcoming work related pressures.
Making staff canteens efficient and employee friendly requires a lot of thought and planning. Other than hygienic and healthy food, it also requires systems that ensure quick delivery of food and reliable usage accounting. If not managed properly, it can become a huge financial liability for organizations.
Features of Canteen Management system
Manage multiple Staff Canteens (at single or multiple locations) with a central database
Multiple POS terminals in each canteen
Choice of POS Terminals – POS Device, Time and attendance device, PC with barcode or Proxy/Mifare card reader, PC with Employee password Authentication
Various modes of employee identification like – Biometric (Fingerprint), Proxy card, Mifare, Barcode, password authentication
Visitor, Guest and contract worker approval workflow - Controlled access to canteen usage
User defined Multiple Canteen coupon print formats
Display today's menu on LCD TV terminal
Supports Thin clients
Define Menu Items with price and subsidy
Define Multiple Menus – Canteen and Time specific
Time based Auto menu – for e.g. breakfast menu during 8-10 AM, Lunch Menu during 12 to 2 PM
Regularization of Canteen Usage
Clubbed menu items - for e.g. "Meals" can have multiple items.
Canteen POS Device
Independent POS terminal for canteens with wifi and TCP/IP connectivity
Validate employees/contract workers with employee card, fingerprint or barcode
Issue and validate Guest coupons
Post-paid and pre-paid canteen usage
Recharge pre-paid cards
Valid users can select food items
On confirmation food coupon is printed with selected items and cost
Canteen Incentive can be defined for specific employees and food items
Limit food quantity (For e.g. - an employee cannot have more than 1 lunch per day)
Restric canteen usage only during shift hours
Employee or Guest Authentication (by fingerprint, proxy card, barcode card or password)
Menu item selection
Canteen Coupon print
Employee identified by Time and attendance device
Time managed Fixed menu coupon printed on network thermal printer
Generate Guest food coupons
Regularisation utility for food usage
Staff, Contract worker, Guest Food usage report
Exception reports like “Employee absent but food consumption”
Challenges in implementing Canteen Software
Quick operations: It's important to have a Canteen software that does not add any additional time lag to the operations.
Integration: The application should be able to integrate with existing hardware (PC, TNA devices, Printers etc).
Reliability: The software should be extremely reliable from the staff and canteen contractor point of view. There should be regularization possibility for missed or duplicate transactions.Youtube video Link
Data portability: A canteen management software can be installed but managing and updating Master Data like employee details is a big challenge. The application should seamlessly integrate with employee and visitor data to avoid any duplication of efforts.
Guest coupons: for Visitors, contract workers and Guests - Authorized visitors and guests should be allowed to use canteen facilities.